Because RPM is a privately owned business, our customers are our number one priority, and we are committed to providing the best customer service in the industry. Please feel free to contact us at any time for support with your RPM products. If you need spare parts or have a positioner that needs to be refurbished or repaired, we will be happy to meet your needs.

RPM currently supports repairs and/or upgrades for every single product that we have ever produced. All systems incoming for repair are subject to an in-depth inspection and failure analysis, after which, our customer is provided with a detailed inspection/repair report describing all suggested action required to return the system to "like new" condition.

RPM provides a standard one-year warranty on all new systems and nearly every spare part that we ship. Extended warranties and service agreements are also available for routine and preventative maintenance. We will even repair, refurbish, or upgrade systems produced by our competitors!