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Customer Sales and Support

Company Photo with all RPM-PSI employees
Since RPM is a privately owned business, our customers are our number one priority, and we are committed to providing the best customer service in the industry.  Please feel free to contact us at any time for support with your RPM products.  If you need spare parts, or have a positioner that needs to be refurbished or repaired, we will be happy to meet your needs.  

RPM currently supports repairs and/or upgrades for every single product that we have ever produced.  All systems incoming for repair are subjected to an in depth inspection and failure analysis, after which our customer is provided with a detailed inspection/repair report describing all suggested action required to return the system to "like new" condition. 

RPM provides a standard one-year warranty on all new systems and nearly every spare part that we ship.  Extended warranties and service agreements are also available for routine and preventative maintenance.  We will even repair, refurbish or upgrade systems produced by our competitors!

We look forward to hearing from you. Please select from our menu the option that best suits your needs and/or send us your questions, comments, and feedback.
New Systems

When matching a positioning system from our line of over 500 designs we ask some standard questions to ensure a cost effective and correct model. Please fill out our request form below or feel free to email or call our sales department.

·        New System Request Form

·        Info@rpm-psi.com

·        818-349-8680

Spares

Being a OEM manufacturer, we support all of our systems from 1975.  When requesting new spare parts it is important to us we have the name plate information so we match the existing system to our now over 2200 systems. Please fill out the form below or feel free to call or email and ask for our Spares Department

·        Spares Request Form

·        Info@rpm-psi.com

·        818-349-8680

Repairs

We require all repairs to have a RMA # when receiving repairs.  Please contact us and request a RMA#. We will ask some standardize questions to ensure a quality experience.

·        Repairs Request Form

·        Info@rpm-psi.com

·        818-349-8680